JoinSEA - Driving Growth , Forging
Success Via
JoinSEA is an rapidly growing multi-category, multi-channel e-commerce retailer , service provider seamlessly operating in Malaysia and Singapore since its establishment in 2020.
Trusted by Leading Ecommerce Brands



























Our Services

JoinSeller
Omnichannel retail at scale across Shopee, Lazada, TikTok Shop, Amazon, and more. Data-driven merchandising, transparent pricing, and SLA-backed fulfillment deliver fast, reliable orders. Responsive support and continuous feedback loops drive conversion and repeat purchase across domestic and cross-border markets.

JoinEnabler
Brand management for digital marketplaces. From content and livestreams to store ops, CX, and affiliates. Unified governance and KPI-driven execution deliver consistent growth across channels. Data insights and agile optimization ensure brands stay competitive in an ever-evolving digital landscape.

Join3PL
Seamless B2B & B2C fulfillment for fast-moving commerce. Secure warehousing, real-time inventory accuracy, SLA-backed pick-pack-ship, and dependable last-mile powered by our WMS and standardized SOPs across Malaysia–Singapore. Scalable solutions and continuous innovation keep businesses agile.

JoinData
Evidence-based decisions for faster, smarter growth. JoinData delivers Business Intelligence (BI) and Business Analysis (BA) from KPI design and dashboards to deep-dive insights that improve conversion, margin, and CX. AI-powered forecasting and automation turn data into proactive actions that drive sustainable advantage.

JoinPartner
Cross-border control from supplier shipments to returns. Gain real-time visibility, standardized returns, lower risk, higher efficiency, and happier customers. Our shared-resource model opens logistics, expertise, and technology to partners to expand reach and accelerate growth with minimal upfront investment.
Leaders In Ecommerce Fulfillment

Next-Day coverage across West Malaysia & Singapore, with Two-Day reach into East Malaysia
- Fulfillment Center
- Next-Day Delivery Coverage
- Two-Day Delivery Coverage
Sell On More Than 8 Marketplace








24
Dispatch Time (Within Hours)
48
Cross-Border Delivery (Within Hours)
99 %
Orders Shipped Same Day
200 %
More Cost Effective
Accelerate your ecommerce growth with JoinSEA
Marketing & Merchandising
We expertly manage your investment to convert customers, grow reviews, and retarget your audience, accelerating your sales velocity with ROAS up to 27x.
Software & Technology
Our S&T team has built a one-of-a-kind marketplace integration platform, allowing us to track listing health across the entire ecommerce space.
Channels
Our marketplace team is in daily conversations with dedicated representatives at the largest ecommerce platforms in the world.
Fulfillment
Our investment in great people, efficient processes, and state-of-the-art technology has allowed us to consistently keep listings live with industry-leading delivery times.
Customer Support
We built an in-house customer experience team, trained to know your products and quickly answer any question a customer may have at any hour, 365 days a year.
Success Stories
The Proof is in the Numbers: Over 4 Years of Success Stories. Our Success Stories reveal how we’ve driven brand growth. Dive in to see what a true partnership can look like.
Growing Your Ecommerce Business Together
Tap into our MY & SG ecosystem with localised operations, data-backed orders, omni-channel selling, and reliable 3PL. Whether you’re a manufacturer or a brand, JoinSEA helps you enter and grow in the region without heavy upfront investment.
Buy
Factory-direct, data-driven buying in MY & SG. We place an opening wholesale PO and plan replenishment using real marketplace signals. Our team uses sales forecasting to size orders that move fast without overstock, and we advise on local compliance to reduce risk. For durable-goods manufacturers, we operate as your in-market extension.
- Data-backed opening order & replenishment plan.
- Packaging/compliance guidance for MY/SG regulations.
- Best fit: durable-goods & home/living brands with proven online demand.
Sell
List once, sell everywhere. We launch and manage your catalog across marketplaces and social commerce with channel-specific SEO titles, localized descriptions, refreshed creatives, and short-form video. Our in-house ads team runs targeted campaigns to your goals and pairs them with affiliate & live-shopping programs.
- Channel-specific SEO, creatives & translations.
- In-house ads with continuous tuning & store improvements.
- Review/UGC boost via 100k+ creators & livestream commerce.
Ship
Fast and reliable fulfillment from our MY & SG warehouses. We run end-to-end 3PL workflows—storage, pick/pack, outbound, last-mile—and manage returns with a tri-lingual customer service team.
- Distributed inventory across 4 warehouses (150,000 sqft).
- One-stop smart 3PL service with MY/SG ops references.
- Full returns & customer service management (Malay/English/中文).
Analysis
Decisions that move the needle. We monitor pricing and performance signals, then run weekly growth sprints—test content, adjust pricing, reallocate ads, and open new channels when the data says go. Our stack covers Business Insights, CDP/CRM, automated workflows, real-time tracking, and AI-assisted targeting.
- Always-on analytics across channels with AI CDP/CRM.
- Weekly experiments & clear action plans per category.
- Transparent views on margin, ROAS, and inventory through BI.