| Position | Customer Service Executive (Full-time) |
| Working Hours | 8:00 AM – 6:00 PM |
| Work Schedule | 5 days / week |
| Work Mode | On-site (JoinSEA Malaysia HQ) |
| Salary Range (MYR) | 2000 – 3500 |
| Experience Requirement | Minimum 1 year in customer service preferred |
| Responsibilities | Handle customer inquiries via chat, email, and phone; Process refunds, returns, and exchanges promptly; Resolve customer complaints and issues with professionalism; Coordinate with warehouse and operations team for order-related matters; Maintain records of customer interactions and feedback. |
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